Privacy Policy
Last updated: October 19, 2026
This Privacy Policy explains what information the Ciné mobile app and its services ("Ciné", "we", "us") collect, how we use it and the choices you have. It is part of our Terms of Service.
1. Information we collect
- Account information: your email address, username, first and last name if you add them, password (stored only as a secure hash), bio and avatar color. If you sign in with Apple or Google, we receive an account identifier, your email address (which may be an Apple private relay address) and, with Apple, the name you choose to share.
- Content you create: ratings, reviews, comments, reactions, lists, watchlist, TV episode progress, recommendations you send, friends, blocks and reports.
- Preferences and activity in the app: favorite genres, actors, directors and streaming services, notification settings, recently viewed titles, and the recommendations and notifications you dismiss.
- Device information: a push notification token for your device, if you allow notifications, and session tokens that keep you signed in.
- Security information: your IP address and the email or username you sign in with, stored only as hashes to limit repeated sign-in, sign-up, password reset and verification code requests. These records expire within a day and are then deleted.
- Crash and error reports: when the app crashes or our server hits an error, technical details such as your device model, system and app version, the screen you were on, the address of the request that failed (without its contents or search terms) and the error itself, without your name, email or password.
We do not collect your location, contacts or photos, we do not show ads, and we do not track you across other companies' apps or websites.
2. How we use it
- to create and secure your account and keep you signed in;
- to show your ratings, reviews and lists to you and, according to your privacy settings, to other users;
- to personalize movie and TV recommendations;
- to send push notifications and in-app notifications;
- to send verification and password reset codes and other service emails;
- to review reports, remove content that breaks our Terms and ban abusive users.
3. What other users can see
Your username, name, bio and avatar are visible to other users. Your ratings and reviews are visible to other users unless you make your account private, in which case only your friends can see them. A private account still shows everyone your comments on other people's ratings and how many ratings, friends and watchlist titles you have. Users you block cannot see you, and you cannot see them.
4. Who we share it with
We do not sell your personal information. We share it only with service providers that run Ciné on our behalf:
- our cloud hosting provider, which runs our servers and database;
- Brevo, which delivers our emails;
- Sentry, which receives crash and error reports;
- Expo, which delivers app updates and, together with Apple, push notifications to your device;
- Apple and Google, when you choose to sign in with them.
Each provider may use your information only to provide its service to us and must protect it at least as well as this Privacy Policy does.
Movie and TV data comes from TMDB, JustWatch and OMDb. Our servers request it by title, never with your personal information. The app loads posters and other images directly from TMDB, so TMDB receives your IP address when you view them. We may also disclose information if the law requires it or to protect the safety of our users.
5. How long we keep it
We keep your information while your account exists. When you delete your account in Settings, we delete your profile and everything you created, sign you out on all devices and, if you signed in with Apple or Google, revoke Ciné's access to that account. Reports you filed about others are kept without any link to your account, apart from the moderation emails we already received about them, so we can keep the community safe. Verification codes expire after 15 minutes and sign-in sessions after 30 days of no use. Copies that our service providers keep, such as crash reports and email delivery logs, are deleted on their own retention schedules.
6. Your choices and rights
- edit your profile and preferences in Settings;
- make your account private;
- turn off push notifications in Settings or in iOS Settings;
- delete your account and its data at any time in Settings or, if you can't sign in, by emailing us from your account's email address (if you use Apple's Hide My Email, include your username instead).
Depending on where you live, you may also have the right to access, correct or export your information, or to object to how we use it. Contact us to exercise these rights.
7. Children
Ciné is not intended for children under 13, and we do not knowingly collect information from them. If you believe a child under 13 has given us information, contact us and we will delete it.
8. Security
We protect your information with encrypted connections (HTTPS), hashed passwords and access controls. No system is completely secure, so please use a strong, unique password.
9. Changes to this policy
We may update this Privacy Policy. If a change is significant, we will let you know in the app before it takes effect.
10. Contact
Questions or requests about your privacy: julian@cinemovieapp.com.